# Spm license server
**URL:** https://forum.highend3d.com/t/spm-license-server/61946
**Category:** Xsi
**Tags:** general
**Created:** [February 14, 2004, 8:41pm UTC](https://forum.highend3d.com/t/spm-license-server/61946 "2004-02-14T20:41:02Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@cristobal3d](https://forum.highend3d.com/u/cristobal3d)
#### Post date: [February 14, 2004, 8:41pm UTC](https://forum.highend3d.com/t/spm-license-server/61946/1 "2004-02-14T20:41:02Z")
i try to install spm but i get an error that the installation of the service has failed and that license server will not run,why?
yes im logged as admin, tcp is working because im connectedto internet, i have disable firewall and antivirus protection and i still get this message:
installation of the NT service[spm license server] as failed.
license server will not run.
to install the service later on do:lictools -install
where can this command be done(anyway if its the solution)
thanxs
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### Author:  [@executor](https://forum.highend3d.com/u/executor)
#### Post date: [February 20, 2004, 6:30pm UTC](https://forum.highend3d.com/t/spm-license-server/61946/2 "2004-02-20T18:30:58Z")
lictools is hidden somewhere in the Softimage directory, howewer it is not the solution, you would get the same message again.
In my case the problem was that i already had that spm service installed, but a wrong version. I didn't find any way to remove the service other than to search references to it in Regedit and delete it manually. Nevertheless I managed to wipe it out, so the service wasn't listed in Services anymore. Then you can install the spm server.