Wondows Error and it is totally troubling

[ari-diamond]

This is to help those and myself. whom attend Art Institutes and purchased Autodesk Education Suite for Entertainment Creation 2010 from Journey ed.com...

This problem only occurs for Windows 7 64bit that I can see from my computer....
An Error message=
Progress Window : maya.exe-Sustem Error
         X: The program can't start because splash.dll is missing from your computer.  Try reinstalling the program to fix this problem.

tried:  i have installed and reinstalled on that same PC with 32 and 64 bit options but it keeps popping up with this same message.  as i open any 2010 Maya on this PC Maya begins to load in background while it takes 3 times for clicking OK to get past the messsage.  then, the Maya 2010 opens.  I DO NOT KNOW IF IT IS SAFE TO WORK ON THIS WINDOWS 7 AND SAVE INFORMATION, SO I HAVE BEEN ONLY USING MY IMAC, WHICH HAS NO PROBLEMS WITH THIS SOFTWARE.

WHAT DO I DO OR HOW DO I SOLVE THIS COMPLICATION?

THANKS FOR YOUR TIME AND SUPPORT

ARI DIAMOND

[thnkr]

This happens to everybody who has both Max and Maya installed. Set the environment variable MAYA_DISABLE_CIP to 1

you could add this line to your Maya.env file

MAYA_DISABLE_CIP=1

[ari-diamond]

i can not find my "Maya.env file" .  where is it???

[ari-diamond]

awesome.  thanks...  i found it and plugged it in.  thanks for your help

[highend3djojan-]

lemme append this: What MAYA_DISABLE_CIP actually does?