It's hard to tell what the problem is from the attached pic, but your normals are definately all messed up.
First thing you should do is unlock all normals; select all verts Normals>Unlock Normals.
Having soft edges where you should have hard edges and vis-versa can also cause issues. With an edge selected you can set it as a hard edge or soft edge under Normal>Soften Edge, or Normal>Harden Edge. You can also use the Normal>Set Normal angle... setting to have it automatically set a edge as a hard edge if it's over a certain angle from its adjacent face.
You can usually get what you need by first unlocking the normals, playing with the set normal angle setting until it gets it most of the way there, and then hand setting any edges with the soften edge or hard edge to fix any remaining issues.
Oh, it's also a good idea to run Merge Vertices; Edit Mesh>Merge (then set to like .001) to fix any unmerged vertices which can screw up normals. Also Mesh>Cleanup can be used to fix Nonmanifold geometry, or Lamina faces... sometimes it's just badly geometry that causes issues.
Hope this helps.
