I know RIT's animation program well, since I went through it. I definately have to say that there are many better schools you could go to, but the work that has come out of RIT isn't as bad as that reel would suggest. RIT oddly enough attracts alot of talented students. I suggest you search out the works of George Zimmet, Hyunji Kim, or Ray Ng. Georges link on the web page list still works.
http://www.rit.edu/~animate/grads.html
The web page is admittadly horrible, since the person making it is not very talented, and hasn't put alot of work into it. Mostly students are too busy on their projects to make a new web page.
The "head" of the department you were referring to, really knows nothing about animation, or the animation program at RIT, since he does more in film. He also likes to give the impression that the school is a "film" school. None of the students pay him much attention, since if you go to the school for film you hang out with the film people, and if you go for animation you couldn't give a lick about film. Secondly, RIT is far more famous for an animation program than for the film program, which is virtually unheard of on the west coast.
The reel that you were sent, was probably from a few years ago. In the last year or so some of the best work I have ever seen from student work has been from some RIT students.
I admit alot of the student work isn't stellar, but RIT has no portfolio requirements which means artistic skill varies alot. Also the faculty at RIT is small (2 professors who teach 3D, 4 who teach 2D and 1 who has worked in stop motion) Of these 1 of the 2D professors is talented and up to date and the main 3D professor is for all intensive purpouses useless.
Despite this, however, there is a good acting for animation class (trains animators in physical expression very useful) and about half of the 3D classes are taught by thesis graduate students which means you get taught the things you need to know, because they actually are producing work and have relevant asthetic and technical knowledge.
Some of the schools equipment is knew, some is old (Indigo 10000s), but if your serious (and have the money) you own your own computer anyways.
Several recent graduates (4 that I know from the past two years) are working at ILM atm so that is a good I guess.
What I would rate as my top three schools to go to would be.
Ringling School of Art and Design (florida)
Although I am not familiar with their programs, Ringling School of Art and Design, seems to be winning alot of awards, and I always see some of their work at festivals.
Acadamy of Art College in San Francisco (undergraduate program). Although the admission standards are low (meaning varying quality work) The facilities are grear (or so I hear) and the faculty is knowledgable, plus the location is good for getting a job (or was before the economy took a dive).
Sheridon College (toronto)
great facilties (or so I hear), plus a fairly good location, and teaching staff. (again second hand knowledge)
If anyone aggrees or disaggres please say so. I am constantly looking for a good place to to recommend to people instead of RIT or maybe go grad school shrug who knows.
I hope I have been fairly objective and not too bitter, but RIT has strengths and faults. It's understaffed and some of the equipment is old, but on the otherhand I think the cirriculum is fairly solid. You work on a production cycle and are taught all aspects of production. (not just little projects for individual classes, but year long projects).
Sorry for the lecture, but I wanted to give the inside perspective here.