Rapid Rig - Skinned Model Missing

[robhp247]

I have a rigged character model (used rapid rig script) created on a PC using Maya 2012 and the
file size 127MB. I have had no problems opening the file.

I sent the file (via dropbox) to a friend for him to animate. He opened up the file
in Maya 2013 on his mac and  only the rig is showing and no model (the model is missing on his end)

Please advise

Thanks in advance
-Robert

[giantbean]

@robhp247 Is the character showing up in the outliner? If he clicks near the rig dose he see a wire frame? Are there hidden layers? what veiw port is he using, 2.0 1.0 other? Are polygons set to visible? There are a lot of possible reasons that the model may not be showing up. Did you save MA, MB or send him an export such as fbx? The list of questions goes on and on.

I and many others have ben having this issue in 2013 with missing geo. Go to http://tech-artists.org/forum/showthread.php?2448-Maya-missing-geo to read more about it.

Also as he imports he may need to ignore version as 2013 has made a lot of changes in the way files read. Check out http://www.scaphandrier.net/?p=256 for more on file compatability.

Hope that helps.

[robhp247]

Thanks and good questions. We'll have to troubleshoot more.

Good to know were not the only ones having this issue with Maya 2013 missing geo.
By the way, in Maya 2012 I tried to save the file as .MA (ascii) and I get an error.

"File contains unknown nodes or data. To preserve this information, the current file type cannot be changed."

Thanks again