Reference Won't Load?

[drone3]

I've been having this intermitent issue with a reference file that somedays will load and other days won't load. i've done everything i could to make this file clean, but it still won't load, if anyone has any ideas, that would be great.

btw: the file will open and it begins to load the ref. but right before it finishes loading maya crashes?

thanks in advance

[gmask]

you'll have to give more info than that.. is it a large model, a rigged character, how much ram does you system have, which version of maya is it?

[drone3]

maya 2008, 2 gig ram, xp pro, quadro 3500, q6600, its a low to medium sized model, but it is rigged including a facial rig and some blend shapes. the ref file is 7.8mb and the scene file is around 6mb. i've tried all different kind of alterations to both files but can't work it out?

it feels like a ram problem, by the way the only time i've received the fatal errror window before maya crashes is when using reference file.

thanks

these bugs are getting to me

[gmask]

you shoydl leave the task manager open while you load the file and see what happens to the memory allocation.

you might also want to check your referenced file to make sure they don't have alot of extra junk in them that they don't need. try running the optimization command and of course do this on a copy of the file not the original

[drone3]

i've cleaned the file, optimized and all. i just opened it with the task manager open , mem usage climbed to 418 then it crashed, then i tried it again to make sure and what do u know it opened, i'm b'daffled?

[drone3]

the file will not open again, i noticed at one stage with maya running, photoshop wouldn't open, is this a ram issue?
feels like the ram is holding data it doesnt need is there a way to refresh it, or increase the ram going to apps.

thanks

[gmask]

it could be a memory leak.. but seriously it's restricting enough to have only 2GB of ram much less to expect PS and Maya to work at capacity at the same time.

BTW are you using any wrap deformers they are very piggy.

[drone3]

no wrap deformers,

[drone3]

think, i'm on to something, i had a tiff texture with compression that i thought was causing the issue, so i deleted all textures
and it loaded. i was thinking about making all the textures targa, any tips on the best texture format, size etc...