Spm license server

Xsi
1

i try to install spm but i get an error that the installation of the service has failed and that license server will not run,why?

yes im logged as admin, tcp is working because im connectedto internet, i have disable firewall and antivirus protection and i still get this message:
installation of the NT service[spm license server] as failed.
license server will not run.
to install the service later on do:lictools -install

where can this command be done(anyway if its the solution)
thanxs

2

lictools is hidden somewhere in the Softimage directory, howewer it is not the solution, you would get the same message again.
In my case the problem was that i already had that spm service installed, but a wrong version. I didn't find any way to remove the service other than to search references to it in Regedit and delete it manually. Nevertheless I managed to wipe it out, so the service wasn't listed in Services anymore. Then you can install the spm server.