Is anyone successfully using the Wildcat 4110 Pro? ie, no display, render problems? I’m about ready to return mine. Neither Dell, nor A/W, nor Intense 3d can tell me anything about their plans for compatibility with Maya! Is it working for others?
What version of the driver are you using? 04.00.01.09 is known to have had some problems with Pro/E. You need to be running 04.00.02.05 or later.
Let me know if I can help.
Regards,
Sam Williams
Intense3D
I misread your initial post. I saw “Pro” and saw “Pro/E”
We have sent a 4110 to A/W for them to test. Unfortunately, they only certify systems, not cards. I don’t know what Dell’s plans are for this
Looking through our problem database, I don’t see any outstanding issues with Maya. Are you having a problem, or just looking for “official” support?
Let me know if I can help.
Regards,
Sam Williams
Intense3D
Dell has been very helpful in providing “official support”, but unfortunately short of telling me that there must be a driver problem or Maya problem they don’t know what to do. In fact, I just got off the phone with their tech support and they will allow me to return the computer or substitute graphics cards, despite the fact I’ve had it for 6 weeks or so. Needless to say, I’m happy with their support. I also called A/W and all they can say is they haven’t tested the Wildcat 4110.
Here is my problem (and if you look back to the posting on 2/8 by jes, I’m not the only one):
Within Maya, there are intermittent display problems with pop down menus. For example, when you go to the layer bar and pop down the tab to chose visibility etc. The same problem also occurs, though less consistently when using the hotbox menus. Probably 60% of the time when invoking these menus, the text is missing or garbled and unreadable. I am also having problems when I “Render into new window”. Despite the fact that tessellation settings are cranked up and edge smoothing is on, the edges of objects are rough and the shading is blocky. I can batch render the same frame, open it with fcheck or Photoshop and it looks great. The problem is isolated to the render window within Maya.
I really like the window update speed and response on this card, especially compared to the O2’s I’m used to, but these problems are really frustrating. If I felt sure that someone was addressing these issues, and a fix was at hand, I’d hold on to this setup, but for the money I spent, I don’t want to put up with this for 6-8-12 months for a “maybe” fix.
Also, the troubleshooting I’ve tried to date:
1.) I’ve uninstalled the Wildcat drivers, reinstalled Service Pack 5 and then reinstalled the Wildcat drivers.
2.) I’ve uninstalled and reinstalled Maya multiple times.
3.) I’ve manipulated the page file settings.
4.) I’ve tried multiple monitor resolution and frequency settings.
5.) I’ve unseated and reseated the card.
My setup is a Dell 420 dual PIII 733, 512ram, Dell Trinitron 21"
Thanks for your attention here on this forum!
Damn, I feel for ya man,
thats an awsome system,
it’s too bad that it doesnt work at the quality
that it should.
Btw, did I mention I drool over that system, heh.
-Tad
LHPtomi@hotmail.com
icq: 24416123
-Tad
LHPtomi@hotmail.com
icq: 24416123
hi…we are running maya on a Dell, dual xeon 550’s here(512RAM) with a wildcat card(4000) and experiencing the same exact problems…VERY frustrating…
at least i know im not the only one now…please keep me updated on your progress…
I’m going to give Dell one last shot with the Wildcat. I’ll be out of town next week, but when I return there should be a replacement card for me to try (this will be the third…when the system was delivered the first Wildcat wouldn’t work at all). If that doesn’t do it, I’m thinking about looking at something with a GVX210.
you know, you really dont have to replace
the whole system.
I’m sure they could just give you a rebate/moneyback on
the card,
then use that money buy a gvx210(which I bet will
do you beautifully)
-Tad
LHPtomi@hotmail.com
icq: 24416123
-Tad
LHPtomi@hotmail.com
icq: 24416123
Yea, I thought about that, but Dell won’t warrant a machine that doesn’t have one of their approved graphics cards. As far as I’m concerned, the only reason to buy from a manufacturer is for the support/warranty…you can build your own for less. Yesterday, they were trying to get me to accept a replacement card from another manufacturer, of course I don’t want one of their lower end cards. I purchased this machine specifically because it had the Wildcat and was preconfigured and approved. At this point my options are to go with another preconfigured manufacturer system (ie, HP fx6, IBM w/Wildcat (although now I’m leary of Wildcat), Compaq, Intergraph (if you can ever get a sales rep)) or build my own.
Ah i see, hmm,
yeah that is a good point.
If I were you, i’d stick with the gvx210 idea,
it’s the newkid on the block,
and usually that means the best.
hmm, i’m not sure that dell makes a system with it tho
-Tad
LHPtomi@hotmail.com
icq: 24416123
-Tad
LHPtomi@hotmail.com
icq: 24416123
I would stick it out with the Wildcat. I’ve used Intergraph graphics since the UNIX days, and they have always fixed bugs, even if I was the only one who logged a problem.
Your talking about one of the most respected graphics companies in the business. It’s unfortunate that you are having problems, but this is the very reason to pay more for high-end graphics. They’ll fix it.
I went ahead and logged your problems myself. They told me that they were already working on it. From my experience they’ll post a new driver shortly and your problem is fixed. Cheaper cards just don’t have the time to care. They deal in volume not support.
No one bother to flame back. It’s just an opinion. Although you have to admit, you read posts of people with problems everyday on this site, and I’ve read this site since it was Lumis.com and this is the first time anyone ever posted a actual problem with Intense3D.
Urp
Thanks for the reassurance. I don’t easily spook, but after Dell said they had no reports of this issue, I began to worry that it might go unreported and unfixed. The guy with the WC4000 (above) must have a system that is 6-12mos. old, and he is reporting the same problems. I certainly don’t want to be in that boat a year from now, considering the cost of the card. It looks like I have about a week before I have to decide, so hopefully a revised driver will come out by then. Otherwise, I’ll have to decide whether to have faith they’ll fix it, or bail. I hope you are right and they are “working on it”. Knowing that others have the problem probably means it won’t go without attention. As you pointed out, one of the key reasons I went for this card was that I never heard anyone say anything bad about the Wildcats (other than cost). The first time I opened Maya with a pretty heavily keyframed set of geometry in shaded mode and hit the play button and it almost ran in realtime…I’d really rather keep it 
Intense3d ROCKS! I don’t have to send my Dell back…just in the nick of time, a working driver! Maya never looked better nor ran faster
This driver works great: http://www.intense3d.com/drivers2.asp
Thanks again Intense3d for paying attention.